Fintecture incident

Some incoming transfers received with additional delay

Minor Resolved View vendor source →

Fintecture experienced a minor incident on September 13, 2026, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 12:06 AM UTC
Resolved
Sep 14, 2026, 07:01 AM UTC
Duration
1d 6h
Detected by Pingoru
Sep 13, 2026, 12:06 AM UTC

Update timeline

  1. investigating Sep 13, 2026, 12:06 AM UTC

    Due to an issue at one of our partner banks, some incoming transfers to dedicated accounts are delayed. We are following up with the partner bank..

  2. resolved Sep 14, 2026, 07:01 AM UTC

    From 13 September 02:06 to 14 September 09:01 (Paris time), one of our partner banks delayed the delivery of some incoming transfers to the dedicated accounts used by part of our merchants. These transfers were received with additional delay. Our systems were not affected, and the situation returned to normal once the partner bank resolved the issue..