Finix Outage History

Finix is up right now

Pingoru has recorded 50 incidents for Finix: 1 in the last 12 months and 1 in the last 90 days.

Source: status.finix.com

50incidents recorded
1last 12 months
1last 90 days
4 hourstypical duration

Incidents, newest first

Notice September 3, 2026 Partially Degraded Performance for Mastercard Services 4h 11m Tokenization and Transaction Processing

Started Sep 03, 2026, 05:06 PM UTC· resolved Sep 03, 2026, 09:18 PM UTC

  1. identified Sep 03, 2026, 05:06 PM UTC

    We have identified an issue outside of our platform resulting in the degradation of Mastercard Network Tokens and Mastercard Account Updater. We have also identified an increase of error rates for Payouts to Mastercard Debit Cards. We recommend using alternative brands or bank accounts at this time. Mastercard Sales, Authorizations, and Captures are not impacted. The issue appears to be an outage on Mastercard’s side, and we are working together to resolve this.

  2. monitoring Sep 03, 2026, 08:05 PM UTC

    Mastercard errors have subsided. Finix will continue to monitor for any further errors.

  3. resolved Sep 03, 2026, 09:18 PM UTC

    Mastercard errors have subsided. Finix will continue to monitor for any further errors.

Read the full incident report →

Minor August 11, 2025 Dashboard Charts Not Rendering Correctly 2h 25m Dashboard

Started Aug 11, 2025, 07:29 PM UTC· resolved Aug 11, 2025, 09:54 PM UTC

  1. identified Aug 11, 2025, 07:29 PM UTC

    Charts on the Finix Dashboard are currently not loading as expected. Finix Engineering is aware of the issue and working on a resolution. No other services are impacted.

  2. identified Aug 11, 2025, 08:37 PM UTC

    Finix Engineering is continuing to work on restoring Dashboard Charts.

  3. monitoring Aug 11, 2025, 09:09 PM UTC

    Charts are currently loading again. Finix Engineering will continue to monitor.

  4. resolved Aug 11, 2025, 09:54 PM UTC

    Dashboard Charts are showing as expected and the data has caught up.

Read the full incident report →

Notice May 26, 2025 Elevated error rate with Visa Transactions – Tokenization and Transaction Processing

Started May 26, 2025, 05:04 AM UTC· resolved May 26, 2025, 05:04 AM UTC

  1. resolved May 26, 2025, 05:04 AM UTC

    We have identified that a number of Visa Transactions had an elevated rate of errors. This issue is now resolved. We deployed our engineering team and incident response team to remediate the issue.

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Minor March 5, 2025 Finix Dashboard Experiencing Issues 3h 8m Dashboard

Started Mar 05, 2025, 04:54 PM UTC· resolved Mar 05, 2025, 08:03 PM UTC

  1. investigating Mar 05, 2025, 04:54 PM UTC

    We have identified an issue with our Dashboard Insights charts as well as users being logged out of the dashboard. Payment processing is not impacted.

  2. monitoring Mar 05, 2025, 05:24 PM UTC

    The issue has now been resolved. Finix Engineering will continue to monitor.

  3. resolved Mar 05, 2025, 08:03 PM UTC

    This incident has been resolved.

Read the full incident report →