Finix experienced a minor incident on August 11, 2025 affecting Dashboard, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Aug 11, 2025, 07:29 PM UTC
Charts on the Finix Dashboard are currently not loading as expected. Finix Engineering is aware of the issue and working on a resolution. No other services are impacted.
- identified Aug 11, 2025, 08:37 PM UTC
Finix Engineering is continuing to work on restoring Dashboard Charts.
- monitoring Aug 11, 2025, 09:09 PM UTC
Charts are currently loading again. Finix Engineering will continue to monitor.
- resolved Aug 11, 2025, 09:54 PM UTC
Dashboard Charts are showing as expected and the data has caught up.