Partially Degraded Performance for Mastercard Services
Affected: Tokenization and Transaction Processing
Timeline · 3 updates
- identified Sep 03, 2026, 05:06 PM UTC
We have identified an issue outside of our platform resulting in the degradation of Mastercard Network Tokens and Mastercard Account Updater. We have also identified an increase of error rates for Payouts to Mastercard Debit Cards. We recommend using alternative brands or bank accounts at this time. Mastercard Sales, Authorizations, and Captures are not impacted. The issue appears to be an outage on Mastercard’s side, and we are working together to resolve this.
- monitoring Sep 03, 2026, 08:05 PM UTC
Mastercard errors have subsided. Finix will continue to monitor for any further errors.
- resolved Sep 03, 2026, 09:18 PM UTC
Mastercard errors have subsided. Finix will continue to monitor for any further errors.