Finale Inventory incident

Increased errors with some integrations: Shopify, Lightspeed, Magento, Woocommerce, Backmarket

Major Resolved View vendor source →

Finale Inventory experienced a major incident on June 21, 2022, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:53 AM UTC
Resolved
Jun 21, 2022, 08:43 AM UTC
Duration
50m
Detected by Pingoru
Jun 21, 2022, 07:53 AM UTC

Update timeline

  1. identified Jun 21, 2022, 07:53 AM UTC

    Starting 11:34pm Pacific time, we are experienced an increased amount of errors pulling sales orders or pushing stock with some integrations: Shopify, Lightspeed, Magento, Woocommerce, Backmarket These integrations have been affected by a degradation in an external system (Cloudflare). We continue to monitor the situation with these integrations and the affected external system and will provide more updates as we learn more https://www.cloudflarestatus.com/

  2. monitoring Jun 21, 2022, 07:53 AM UTC

    Starting 11:34pm Pacific time, we are experienced an increased amount of errors pulling sales orders or pushing stock with some integrations: Shopify, Lightspeed, Magento, Woocommerce, Backmarket These integrations have been affected by a degradation in an external system (Cloudflare). We continue to monitor the situation with these integrations and the affected external system and will provide more updates as we learn more https://www.cloudflarestatus.com/

  3. monitoring Jun 21, 2022, 07:56 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 21, 2022, 08:43 AM UTC

    At 0:45am PT the issue seems to have been resolved by the external provider, and the affected integrations seem to be running correctly since