Finale Inventory incident

Shopify Integration not working for pull sales, import products, and push stock

Major Resolved View vendor source →

Finale Inventory experienced a major incident on August 16, 2022, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 07:09 PM UTC
Resolved
Aug 16, 2022, 07:38 PM UTC
Duration
28m
Detected by Pingoru
Aug 16, 2022, 07:09 PM UTC

Update timeline

  1. identified Aug 16, 2022, 07:09 PM UTC

    Starting at 11:10am Pacific, we observed a significant spike in errors for Shopify integrations. We have identified the issue and are rolling out a fix.

  2. monitoring Aug 16, 2022, 07:18 PM UTC

    We have shipped out a fix and are expecting the issue to be resolved.

  3. resolved Aug 16, 2022, 07:38 PM UTC

    This appears to be resolved as of 12:32pm Pacific.