Finale Inventory incident

Increased push stock latencies for Walmart push stock

Notice Resolved View vendor source →

Finale Inventory experienced a notice incident on November 2, 2022, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 03:28 PM UTC
Resolved
Nov 03, 2022, 07:25 PM UTC
Duration
1d 3h
Detected by Pingoru
Nov 02, 2022, 03:28 PM UTC

Update timeline

  1. identified Nov 02, 2022, 03:28 PM UTC

    Beginning on November 1st at 3pm Pacific, we observed an increase in timeouts waiting for inventory update feeds to be processed from Walmart. At this time we believe that the issue is on Walmart's end. While they have not reported an incident with inventory feeds, we have submitted a support ticket to confirm the issue. Walmart's API status page: https://developer.walmart.com/apiStatus

  2. identified Nov 02, 2022, 03:38 PM UTC

    Walmart has confirmed that they are having issues and have opened a service incident for their Inventory endpoint. More information can be found on https://developer.walmart.com/apiStatus

  3. identified Nov 02, 2022, 04:51 PM UTC

    Since Walmart is now tracking this incident on their status page, we are downgrading this incident from a Major incident to a minor incident.

  4. resolved Nov 03, 2022, 07:25 PM UTC

    Walmart integration is no longer reporting errors on our logs, we are closing the incident. More details about the incident can be found on Walmart’s status page https://developer.walmart.com/apiStatus