Finale Inventory experienced a critical incident on March 22, 2023, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 22, 2023, 03:15 PM UTC
Finale started experiencing a service outage at 07:57 PT, we are aware of the issue and working urgently to resolve this. Please reach out to [email protected] with questions.
- identified Mar 22, 2023, 03:41 PM UTC
We have identified a outage in one of our main data sources, we are working on restoring the app. The automated integration tasks are currently paused.
- monitoring Mar 22, 2023, 04:01 PM UTC
The app is recovering and access is restored and we are still monitoring our system. The automated integration tasks are still paused and will be restarted in the next hours.
- monitoring Mar 22, 2023, 04:36 PM UTC
We continue monitoring the app and started restarting the automated tasks, it may take up to two hours for all tasks to recover.
- resolved Mar 22, 2023, 05:48 PM UTC
All automated integrations have recovered, and the system appears to be functioning normally.