Finale Inventory experienced a notice incident on May 23, 2023, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 23, 2023, 06:28 PM UTC
We are currently investigating this issue.
- identified May 23, 2023, 06:34 PM UTC
After disabling automated integrations and restarting our system, we believe the site is back online. Automated integrations are still disabled while we investigate the root cause of this incident.
- monitoring May 23, 2023, 06:42 PM UTC
Automated integrations (pull sales, push stock, sync products) have been enabled, and will be fully operational within the next hour. We've identified a potential root cause, and are working on preventing this type of issue in the future.
- resolved May 23, 2023, 07:47 PM UTC
Automated integrations (pull sales, push stock, sync products) are re-enabled for all customers. We have not observed latent errors associated with this incident, and believe we are back to normal operations.