Finale Inventory incident

Delays for Amazon push stock integration

Notice Resolved View vendor source →

Finale Inventory experienced a notice incident on May 29, 2023, lasting 17h 17m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2023, 05:26 PM UTC
Resolved
May 30, 2023, 10:43 AM UTC
Duration
17h 17m
Detected by Pingoru
May 29, 2023, 05:26 PM UTC

Update timeline

  1. monitoring May 29, 2023, 05:26 PM UTC

    We have observed an increase in push stock latencies for all customers. This can happen when Amazon does not confirm push stock updates from our system within an hour. This means that we are pushing stock less often for the Amazon integration. We will contact our Amazon partner for additional support, since they are not reporting an issue on their dedicated status page: https://sellercentral.amazon.com/sp-api-status

  2. monitoring May 29, 2023, 09:29 PM UTC

    We are continuing to see delays in inventory update processing for Amazon. Amazon is aware of the issue. We will keep this incident open until we see Amazon's inventory feed processing latencies return to the normal.

  3. resolved May 30, 2023, 10:43 AM UTC

    This issue has been resolved since 11pm Pacific (GMT-8).