Finale Inventory experienced a major incident on July 21, 2023, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 21, 2023, 03:15 PM UTC
We have identified a major fault on our main database, we working on recovering the system. Automated integration tasks are slowed down. For further questions, please message us at [email protected]
- monitoring Jul 21, 2023, 03:46 PM UTC
We have identified a major fault on our main database, we working on recovering the system. Automated integration tasks are recovering and should be at full speed during the next hour. For further questions, please message us at [email protected]
- resolved Jul 21, 2023, 04:23 PM UTC
We have fixed issues with system load and recovered all processes. Access to accounts and automated integration tasks are back to normal. For further questions, please message us at [email protected]