Finale Inventory incident

Automated integration tasks paused

Major Resolved View vendor source →

Finale Inventory experienced a major incident on July 21, 2023, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 04:55 PM UTC
Resolved
Jul 21, 2023, 08:50 PM UTC
Duration
3h 54m
Detected by Pingoru
Jul 21, 2023, 04:55 PM UTC

Update timeline

  1. identified Jul 21, 2023, 04:55 PM UTC

    We have identified abnormal system resource usage and have paused automated integration tasks to avoid further impacts. For further questions, please message us at [email protected]

  2. monitoring Jul 21, 2023, 05:01 PM UTC

    We have restarted automatic integration tasks, those can take up to one hour to be back to normal speed. For further questions, please message us at [email protected]

  3. resolved Jul 21, 2023, 08:50 PM UTC

    System access and automated integration tasks are normalized. For further questions, please message us at [email protected]