Finale Inventory incident

Finale Inventory automated integrations are paused

Notice Resolved View vendor source →

Finale Inventory experienced a notice incident on November 1, 2023, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 07:57 PM UTC
Resolved
Nov 01, 2023, 09:21 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 01, 2023, 07:57 PM UTC

Update timeline

  1. investigating Nov 01, 2023, 07:57 PM UTC

    At around 12:45 PT, we noticed the system started getting errors and triggering alerts. Access to some accounts is affected. We have stopped the automated integration tasks to free system resources, and we are investigating the incident. Thank you for your patience and for further inquiries, please contact [email protected]

  2. monitoring Nov 01, 2023, 08:22 PM UTC

    We are restarting the automated integration tasks and those will be up and running at full speed in about one hour. We are still monitoring the system resources and looking into the incident details. Thank you for your patience and for further inquiries, please contact [email protected]

  3. resolved Nov 01, 2023, 09:21 PM UTC

    We have resolved the issue and the system is behaving normally as expected. For further inquiries, please contact [email protected]