Finale Inventory experienced a minor incident on May 13, 2024, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 13, 2024, 01:30 PM UTC
We are investigating issues with our application overloading and impeding access to customers. Automated integration tasks were paused and we are working towards bringing the system back to healthy state. For further inquiries, please message us at [email protected]
- identified May 13, 2024, 02:09 PM UTC
We have restarted automated integration tasks, those will take up to an hour for normal speed. We are still ensuring the system resources are correctly handled and access to the website is maintained. For further inquiries, please message us at [email protected]
- resolved May 13, 2024, 02:36 PM UTC
Access to the application is fully restored and degraded performance was resolved. Automated integration tasks are at 50% speed and recovering, will soon be up to full speed. For further inquiries, please message us at [email protected]