Fillout incident

Investigating failure to load on certain forms and in-app

Notice Resolved View vendor source →

Fillout experienced a notice incident on April 4, 2024 affecting Forms (respondent experience) and Form editor, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 05:31 PM UTC
Resolved
Apr 04, 2024, 05:35 PM UTC
Duration
4m
Detected by Pingoru
Apr 04, 2024, 05:31 PM UTC

Affected components

Forms (respondent experience)Form editor

Update timeline

  1. investigating Apr 04, 2024, 05:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 04, 2024, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2024, 05:35 PM UTC

    The issue has resolved. We are investigating to understand the cause and mitigate going forwards.