Fillout experienced a critical incident on May 7, 2026 affecting Forms (respondent experience) and Zite Apps, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 01:41 AM UTC
We are currently investigating this issue.
- identified May 07, 2026, 01:58 AM UTC
Our main infrastructure provider has reported an outage. We are working with them to get a resolution ASAP.
- identified May 07, 2026, 02:27 AM UTC
Our infrastructure provider has identified the issue and is implementing a fix.
- monitoring May 07, 2026, 02:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 02:54 AM UTC
We had an outage with one of our infrastructure providers that impacted Zite and Fillout from 1:41 to 2:32 UTC. The issue has now been resolved, and our team is continuing to monitor things closely. We're also doing a deeper review to understand the root cause, what we could have caught sooner, and how we can reduce the chance of this happening again. We'll continue posting updates on this status page if they occur. We're very sorry for the disruption. Please ping our team at [email protected] if you have any questions, we're here to help.
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