Fillout incident

Investigating an issue with certain forms on custom domains

Minor Resolved View vendor source →

Fillout experienced a minor incident on April 30, 2024 affecting Forms (respondent experience), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 03:32 PM UTC
Resolved
Apr 30, 2024, 03:56 PM UTC
Duration
23m
Detected by Pingoru
Apr 30, 2024, 03:32 PM UTC

Affected components

Forms (respondent experience)

Update timeline

  1. investigating Apr 30, 2024, 03:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2024, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2024, 03:56 PM UTC

    Incident has been resolved. We are putting in place changes later today to prevent this issue with custom domains.