Fillout incident

Outage with our infrastructure provider

Major Resolved View vendor source →

Fillout experienced a major incident on February 21, 2024 affecting Forms (respondent experience) and Form editor, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 03:31 PM UTC
Resolved
Feb 21, 2024, 03:55 PM UTC
Duration
23m
Detected by Pingoru
Feb 21, 2024, 03:31 PM UTC

Affected components

Forms (respondent experience)Form editor

Update timeline

  1. investigating Feb 21, 2024, 03:31 PM UTC

    We are currently investigating an issue with our upstream infrastructure provider.

  2. investigating Feb 21, 2024, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 21, 2024, 03:32 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 21, 2024, 03:47 PM UTC

    We are continuing to investigate this issue.

  5. investigating Feb 21, 2024, 03:52 PM UTC

    Issue has been resolved, we are continuing to monitor and investigating the root cause.

  6. resolved Feb 21, 2024, 03:55 PM UTC

    This incident has been resolved.