Filestack Outage History
Filestack is up right nowPingoru has recorded 50 incidents for Filestack: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 550 (0%) |
Incidents, newest first
Minor October 6, 2026 Failed workflow calls –
Started Oct 06, 2026, 01:00 PM UTC· resolved Oct 06, 2026, 01:00 PM UTC
- resolved Oct 06, 2026, 06:42 PM UTC
Workflows, such as virus scans, etc. This resulted in workflow processes becoming hung and then failing. Status checks also failed. - ISSUE RESOLVED 15:11:32 UTC
Major May 6, 2026 Mixed Content Errors with picker.js and filestack.js versions 3.x.x reported by customers in the region of India 1h 11m Filestack Client/Picker
Started May 06, 2026, 03:28 PM UTC· resolved May 06, 2026, 04:40 PM UTC
- investigating May 06, 2026, 03:28 PM UTC
We are currently investigating this issue.
- investigating May 06, 2026, 03:51 PM UTC
We continue to research this issue. As a temporary solution, we recommend using the 4.x.x picker versions.
- resolved May 06, 2026, 04:40 PM UTC
This incident has been resolved.
Minor October 23, 2025 Issue affecting Filestack Antivirus service 1h 12m Uploads
Started Oct 23, 2025, 07:23 PM UTC· resolved Oct 23, 2025, 08:35 PM UTC
- investigating Oct 23, 2025, 07:23 PM UTC
We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available
- resolved Oct 23, 2025, 08:35 PM UTC
The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.
Notice October 1, 2025 Webhook performance is degraded 1h 4m Uploads
Started Oct 01, 2025, 02:31 PM UTC· resolved Oct 01, 2025, 03:36 PM UTC
- investigating Oct 01, 2025, 02:31 PM UTC
We are currently investigating this issue.
- monitoring Oct 01, 2025, 02:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 03:36 PM UTC
This incident has been resolved.
Critical September 13, 2025 Webhook Outage 1d 1h Uploads
Started Sep 13, 2025, 07:17 PM UTC· resolved Sep 14, 2025, 08:22 PM UTC
- identified Sep 13, 2025, 07:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2025, 06:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2025, 08:22 PM UTC
This incident has been resolved.
Minor August 19, 2025 Resize options in Filestack Conversions may experience issues. 13h 57m Conversions
Started Aug 19, 2025, 10:35 PM UTC· resolved Aug 20, 2025, 12:33 PM UTC
- identified Aug 19, 2025, 10:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 20, 2025, 12:33 PM UTC
This incident has been resolved.
Minor July 19, 2025 Dev Portal Digital Asset Manager may cause high CPU utilization 1d 3h Developer Portal
Started Jul 19, 2025, 12:13 AM UTC· resolved Jul 20, 2025, 03:44 AM UTC
- identified Jul 19, 2025, 12:13 AM UTC
Some may experience high CPU utilization when using the Digital Asset Manager in the Filestack Dev Portal. The issue has been identified and our teams are working to release a fix as soon as possible.
- resolved Jul 20, 2025, 03:44 AM UTC
This incident has been resolved.
Minor July 5, 2025 Degraded performance and intermittent issues with uploads 1d 8h Filestack Client/Picker, Uploads
Started Jul 05, 2025, 10:42 PM UTC· resolved Jul 07, 2025, 07:19 AM UTC
- investigating Jul 05, 2025, 10:42 PM UTC
We are currently investigating this issue.
- resolved Jul 07, 2025, 01:11 PM UTC
This incident has been resolved.
Minor June 9, 2025 PDF Info returns a 503 error with the message: "Cannot connect to the PDF provider." 50m Conversions
Started Jun 09, 2025, 03:06 PM UTC· resolved Jun 09, 2025, 03:56 PM UTC
- identified Jun 09, 2025, 03:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 09, 2025, 03:56 PM UTC
This incident has been resolved.
Minor April 8, 2025 Filestack Converse service partial degradation –
Started Apr 08, 2025, 02:30 PM UTC· resolved Apr 08, 2025, 02:30 PM UTC
- resolved Apr 08, 2025, 05:52 PM UTC
Filestack experienced a partial degradation with the conversion service for less than 2 hours. The issue has been resolved. We apologize for the inconvenience.
Notice December 2, 2024 SSL Related Errors on cdn.filestackcontent.com 3d 3h Uploads
Started Dec 02, 2024, 06:14 PM UTC· resolved Dec 05, 2024, 09:36 PM UTC
- investigating Dec 02, 2024, 06:14 PM UTC
Some customers have reported SSL related errors on cdn.filestackcontent.com. At this time, the issue appears to be regional. We are urgently investigating and will follow up as soon as more information is available.
- investigating Dec 02, 2024, 09:59 PM UTC
We are continuing to investigate this issue.
- identified Dec 03, 2024, 04:07 PM UTC
The issue has been identified and our teams are working urgently to correct it. CDN service continues to be degraded for some customers. As a temporary workaround, you may use cdn.filepicker.io instead of cdn.filestackcontent.com. We apologize for the inconvenience.
- identified Dec 03, 2024, 09:44 PM UTC
We are continuing to work on a resolution for this issue. We apologize for the inconvenience.
- identified Dec 04, 2024, 05:33 PM UTC
A limited number of customers have been impacted by a misclassification of the Filestack domain by a phishing information provider. Filestack has not in fact been impacted by any phishing scheme and this misclassification is in error. We are actively working to remove Filestack from this list. Until that is done, certain services may be impacted for certain customers. Although our efforts to correct the issue will eventually propagate out, you may achieve a faster solution by contacting your ISP or security application provider to request that https://cdn.filestackcontent.com be unblocked. As soon as we confirm that the Filestack domain has been removed from the reporting services' list, we will inform you. Thank you for your patience. We apologize for the inconvenience.
- resolved Dec 05, 2024, 09:36 PM UTC
We are in contact with the few customers who are still experiencing this issue and working with them directly on a resolution. At this time, over 99.9% of customers are NOT affected. As always, we are committed to our customer’s success with Filestack. Please don't hesitate to reach out to Filestack Technical Support if we can help in any way.
Major November 8, 2024 Webhook Responses Delayed or Missing –
Started Nov 08, 2024, 10:00 PM UTC· resolved Nov 08, 2024, 10:00 PM UTC
- resolved Nov 12, 2024, 04:20 PM UTC
We are aware of an issue with Filestack Webhooks. Our Development Team is making every effort to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.