Filestack experienced a minor incident on October 23, 2025 affecting Uploads, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Uploads
Update timeline
- investigating Oct 23, 2025, 07:23 PM UTC
We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available
- resolved Oct 23, 2025, 08:35 PM UTC
The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.