Filestack had 2 outages in the last 2 years totaling 2h 24m of downtime — averaging 0.1 incidents per month.
There were 2 Filestack outages since October 23, 2025 totaling 2h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We continue to research this issue. As a temporary solution, we recommend using the 4.x.x picker versions.
This incident has been resolved.
We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available
The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.