Figment incident

Intermittent failures signing and broadcasting NEAR and SUI transactions in FigApp

Minor Resolved View vendor source →

Figment experienced a minor incident on September 11, 2026, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 12:26 AM UTC
Resolved
Sep 14, 2026, 11:27 PM UTC
Duration
3d 23h
Detected by Pingoru
Sep 11, 2026, 12:26 AM UTC

Update timeline

  1. investigating Sep 11, 2026, 12:26 AM UTC

    **Incident Summary:** Intermittent failures signing and broadcasting NEAR and SUI transactions in FigApp for customers using Fireblocks via WalletConnect. **Status:** Actively Managing — Figment is coordinating with Fireblocks to isolate the cause. **Impact:** Affected customers had NEAR and SUI transactions that signed successfully in Fireblocks but did not reflect as broadcast or confirmed in FigApp, delaying visibility into withdrawals and stakes. **Affected Services:** FigApp NEAR and SUI transaction flows via the Fireblocks WalletConnect integration. **Resolution Time:** Ongoing. **Resolution:** Figment has engaged Fireblocks to review the signing and broadcast flow and has advised affected users to disconnect and re-establish a fresh WalletConnect session as a temporary workaround while the cause is isolated..

  2. resolved Sep 14, 2026, 11:27 PM UTC

    We have deployed an update to improve our WalletConnect error detection logic. The issue is now fully resolved, and all related services are operating normally..