FieldGuide experienced a minor incident on September 4, 2025, lasting 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 04, 2024, 01:39 PM UTC
Our authentication vendor experienced degraded performance which caused authentication issues for a small subset of users in the Fieldguide platform. They have fully recovered and our telemetry indicates a full return of service.
- investigating Sep 04, 2025, 01:23 PM UTC
We are investigating slow or intermittent user authentication issues for some users
- resolved Sep 04, 2025, 01:39 PM UTC
Our authentication vendor experienced degraded performance which caused authentication issues for a small subset of users in the Fieldguide platform. They have fully recovered and our telemetry indicates a full return of service.