FieldGuide experienced a minor incident on October 18, 2025, lasting 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 18, 2024, 02:52 PM UTC
The fix has been verified and our telemetry is showing normal operations of our export, bulk download, and report generation features.
- investigating Oct 18, 2025, 01:58 PM UTC
Fieldguide is experiencing an increased error rate with exports and bulk downloads in our US site. Our team is working on triage and mitigation now.
- investigating Oct 18, 2025, 02:40 PM UTC
We have identified the root cause and are shipping a fix to mitigate the elevated error rates on bulk download, exports, and report generation.
- resolved Oct 18, 2025, 02:52 PM UTC
The fix has been verified and our telemetry is showing normal operations of our export, bulk download, and report generation features.