Platform Performance Issues (Degraded Performance)
Timeline · 2 updates
- investigating Nov 18, 2025, 12:02 PM UTC
We are aware of performance issues affecting our platform, related to an outage with an upstream service provider. We sincerely apologize for the inconvenience and are monitoring the situation to ensure a quick resolution.
- resolved Nov 18, 2025, 02:55 PM UTC
The root cause was identified on the service provider's side, and a fix has been successfully implemented. We have verified that our systems are back to being fully operational. We apologize for any inconvenience this may have caused.