Fera experienced a minor incident on July 18, 2022 affecting Fera Management Portal and Customer Messages and 1 more component, lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Fera Management PortalCustomer MessagesSyncs
Update timeline
- identified Jul 18, 2022, 12:49 PM UTC
We're working on some old data cleanup procedures that might result in degraded performance until we've completed the updates. This mostly only affects management of your Fera account and legacy features. It may also slow down review requests sent in the background or data syncs with eCommerce platforms.
- resolved Jul 18, 2022, 06:37 PM UTC
Maintenance that affects the interface has been completed and everything should be back operational. We'll continue to keep an eye on things and update if needed.