Fera incident

Google shopping syncs not working

Notice Resolved View vendor source →

Fera experienced a notice incident on August 31, 2023 affecting Syncs, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 03:36 PM UTC
Resolved
Aug 31, 2023, 04:14 PM UTC
Duration
38m
Detected by Pingoru
Aug 31, 2023, 03:36 PM UTC

Affected components

Syncs

Update timeline

  1. investigating Aug 31, 2023, 03:36 PM UTC

    Google shopping syncs are currently broken due to a server outage. We're working with our server management company to get it back up.

  2. identified Aug 31, 2023, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 31, 2023, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2023, 04:14 PM UTC

    This incident has been resolved.