Fera incident

Rebooting one of our DBs

Critical Resolved View vendor source →

Fera experienced a critical incident on October 29, 2024 affecting Fera Management Portal and Public API and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 12:06 AM UTC
Resolved
Oct 29, 2024, 12:13 AM UTC
Duration
7m
Detected by Pingoru
Oct 29, 2024, 12:06 AM UTC

Affected components

Fera Management PortalPublic APICustomer MessagesPrivate APISyncs

Update timeline

  1. investigating Oct 29, 2024, 12:06 AM UTC

    We're rebooting one of our databases. We'll be back online in about 15-20min.

  2. identified Oct 29, 2024, 12:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 29, 2024, 12:13 AM UTC

    This incident has been resolved.