Fera incident

Delays in Fera review imports

Major Resolved View vendor source →

Fera experienced a major incident on February 3, 2025 affecting Fera Management Portal, lasting 7d 17h. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 05:39 PM UTC
Resolved
Feb 11, 2025, 11:27 AM UTC
Duration
7d 17h
Detected by Pingoru
Feb 03, 2025, 05:39 PM UTC

Affected components

Fera Management Portal

Update timeline

  1. identified Feb 03, 2025, 05:39 PM UTC

    Merchants may experience slower than usual review imports from external sources. We are actively working to resolve this issue as quickly as possible and will provide updates as soon as we have more information. We appreciate your patience and understanding. If you have any questions or concerns, please reach out to our support team.

  2. resolved Feb 11, 2025, 11:27 AM UTC

    This incident has been resolved.