Felix experienced a major incident on June 20, 2019, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 20, 2019, 04:54 AM UTC
Our engineering team have identified the cause of account permission errors affecting some users. We are actively resolving these issues and will provide an update once a fix has been deployed.
- monitoring Jun 20, 2019, 06:05 AM UTC
We have implemented a fix restoring permissions for all impacted users. We are continuing to monitor the situation to ensure there are no further occurrences of this issue.
- resolved Jun 20, 2019, 07:38 AM UTC
We have resolved this issue and implemented a fix to prevent re-occurrence.