Felix experienced a critical incident on May 5, 2020 affecting Contractor Portal and Vendor Portal and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Contractor PortalVendor PortalWeb API
Update timeline
- investigating May 05, 2020, 07:17 AM UTC
Our engineering team is currently investigating reports of an unexpected outage affecting Felix services. Further information will be published as soon as it's available.
- monitoring May 05, 2020, 07:24 AM UTC
Our engineering team have implemented a fix to resolve these issues and restore platform availability. We are continuing to monitor the situation.
- resolved May 05, 2020, 07:41 AM UTC
This incident has been resolved.