Felix experienced a minor incident on September 15, 2020 affecting Notifications, lasting 20h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2020, 04:38 AM UTC
Our engineering team is currently investigating reports of technical difficulties affecting the delivery of email notifications to users. Further information will be published as soon as it's available.
- investigating Sep 15, 2020, 08:30 AM UTC
Our engineering team are continuing to investigate reports of platform notifications failing to deliver to some recipients. We thank customers for their patience during this time. Further information will be published as soon as it’s available.
- resolved Sep 16, 2020, 05:20 AM UTC
This incident has been resolved. Our team are continuing to investigate to establish the root cause of the problems which impacted the platform.