Felix incident

Email notifications

Major Resolved View vendor source →

Felix experienced a major incident on November 26, 2020 affecting Notifications, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2020, 08:10 AM UTC
Resolved
Nov 26, 2020, 09:02 AM UTC
Duration
52m
Detected by Pingoru
Nov 26, 2020, 08:10 AM UTC

Affected components

Notifications

Update timeline

  1. identified Nov 26, 2020, 08:10 AM UTC

    Our engineering team has identified the root cause of technical difficulties actively impacting our email notifications. We have paused our email delivery queues temporarily stopping the delivery of new emails. Further information will be published as soon as it's available.

  2. monitoring Nov 26, 2020, 08:53 AM UTC

    Our engineering team has implemented a fix and are continuing to monitor the situation.

  3. resolved Nov 26, 2020, 09:02 AM UTC

    This incident has been resolved.