Felix incident

Unexpected Outage

Critical Resolved View vendor source →

Felix experienced a critical incident on May 10, 2021 affecting Contractor Portal, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2021, 09:17 AM UTC
Resolved
May 10, 2021, 09:26 AM UTC
Duration
9m
Detected by Pingoru
May 10, 2021, 09:17 AM UTC

Affected components

Contractor Portal

Update timeline

  1. identified May 10, 2021, 09:17 AM UTC

    We are currently investigating an issue affecting user access to Felix Services. Further information will be provided shortly.

  2. resolved May 10, 2021, 09:26 AM UTC

    A fix for the issue has been deployed and all Felix services are operational.