Felix incident

Unexpected Outage

Critical Resolved View vendor source →

Felix experienced a critical incident on June 22, 2021 affecting Contractor Portal and Vendor Portal and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2021, 01:36 AM UTC
Resolved
Jun 22, 2021, 01:55 AM UTC
Duration
19m
Detected by Pingoru
Jun 22, 2021, 01:36 AM UTC

Affected components

Contractor PortalVendor PortalWeb API

Update timeline

  1. investigating Jun 22, 2021, 01:36 AM UTC

    Our engineering team is currently investigating reports of an unexpected outage affecting Felix services. Further information will be published as soon as it's available.

  2. monitoring Jun 22, 2021, 01:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 22, 2021, 01:55 AM UTC

    This incident has been resolved.