Felix incident

Technical Difficulties

Major Resolved View vendor source →

Felix experienced a major incident on March 9, 2022 affecting Contractor Portal, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2022, 07:36 AM UTC
Resolved
Mar 09, 2022, 07:54 AM UTC
Duration
18m
Detected by Pingoru
Mar 09, 2022, 07:36 AM UTC

Affected components

Contractor Portal

Update timeline

  1. identified Mar 09, 2022, 07:36 AM UTC

    Our engineering team have identified the source of technical difficulties affecting select pages on Felix. Further information will be published as soon as it's available.

  2. monitoring Mar 09, 2022, 07:49 AM UTC

    Our engineering team have restored functionality and are continuing to monitor the situation to ensure stability.

  3. resolved Mar 09, 2022, 07:54 AM UTC

    The incident has now been resolved.