Felix incident

RFQ Technical Difficulties

Major Resolved View vendor source →

Felix experienced a major incident on March 14, 2022 affecting Contractor Portal and Vendor Portal, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 10:19 PM UTC
Resolved
Mar 14, 2022, 10:52 PM UTC
Duration
32m
Detected by Pingoru
Mar 14, 2022, 10:19 PM UTC

Affected components

Contractor PortalVendor Portal

Update timeline

  1. identified Mar 14, 2022, 10:19 PM UTC

    Our team has identified the cause of problems impacting the loading of some RFQ pages across the platform. We are working to restore services as soon as possible.

  2. monitoring Mar 14, 2022, 10:37 PM UTC

    Our team has implemented a fix and we're continuing to monitor the platform for further issues.

  3. resolved Mar 14, 2022, 10:52 PM UTC

    The incident has now been resolved.