Felix experienced a notice incident on March 1, 2023 affecting Notifications, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- investigating Mar 01, 2023, 06:21 AM UTC
We have identified a potential issue with email notifications within the Felix platform since 12:30 (AEST). Further investigation is currently in progress, please stand by for further updates.
- identified Mar 01, 2023, 06:36 AM UTC
A probable cause had been identified and remediation is in progress. Please stand by for further updates.
- monitoring Mar 01, 2023, 07:14 AM UTC
A fix has been implemented and we are monitoring the results. Notifications not sent during the outage period will be resent shortly.
- resolved Mar 01, 2023, 07:21 AM UTC
Email notifications not sent during the outage had been sent. The incident is resolved.