Felix incident

Access issues with the login page

Critical Resolved View vendor source →

Felix experienced a critical incident on June 29, 2023 affecting Contractor Portal and Vendor Portal, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2023, 05:11 AM UTC
Resolved
Jun 29, 2023, 07:01 AM UTC
Duration
1h 50m
Detected by Pingoru
Jun 29, 2023, 05:11 AM UTC

Affected components

Contractor PortalVendor Portal

Update timeline

  1. investigating Jun 29, 2023, 05:11 AM UTC

    We are currently experiencing access issues with our login page, and our team is actively working to resolve the problem.

  2. monitoring Jun 29, 2023, 05:22 AM UTC

    We have now restored access to the application and are monitoring the platform.

  3. resolved Jun 29, 2023, 07:01 AM UTC

    This incident has been resolved.