Felix incident

Vendor Portal Inaccessible

Major Resolved View vendor source →

Felix experienced a major incident on October 24, 2023 affecting Vendor Portal, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2023, 02:58 AM UTC
Resolved
Oct 24, 2023, 03:21 AM UTC
Duration
23m
Detected by Pingoru
Oct 24, 2023, 02:58 AM UTC

Affected components

Vendor Portal

Update timeline

  1. investigating Oct 24, 2023, 02:58 AM UTC

    We are currently investigating this issue

  2. identified Oct 24, 2023, 03:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 24, 2023, 03:10 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 24, 2023, 03:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 24, 2023, 03:16 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 24, 2023, 03:21 AM UTC

    This incident has been resolved.