Felix incident

Forbidden Error After Login

Minor Resolved View vendor source →

Felix experienced a minor incident on August 7, 2024 affecting Notifications, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 04:49 AM UTC
Resolved
Aug 08, 2024, 09:39 PM UTC
Duration
1d 16h
Detected by Pingoru
Aug 07, 2024, 04:49 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Aug 07, 2024, 04:49 AM UTC

    We have identified a potential issue with email notifications, which is causing a Forbidden Error after login. Further investigation is currently in progress. Users should log in from the main https://auth.felix.net page.

  2. identified Aug 07, 2024, 05:32 AM UTC

    A probable cause of the email notification issue has been identified, and we are actively working on a solution. Users should continue to log in from the main https://auth.felix.net page.

  3. monitoring Aug 08, 2024, 02:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2024, 09:39 PM UTC

    This incident has been resolved.