FeedBlitz experienced a major incident on March 5, 2021 affecting Email Marketing and RSS feeds and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Email MarketingRSS feedsManagement PortalForms and Landing Pages
Update timeline
- investigating Mar 05, 2021, 05:47 PM UTC
We are currently investigating an issue with our hosting provider that is affecting the app and click throughs
- identified Mar 05, 2021, 05:49 PM UTC
The issue was a networking issue at our hosting provider affecting access to some core servers.
- monitoring Mar 05, 2021, 05:50 PM UTC
Our provider has addressed the issue. We are monitoring system availability; reloading emails, accessing the management portal, and reattempting click throughs should now function correctly.
- resolved Mar 05, 2021, 05:57 PM UTC
The data center network is stable; any mailings that were under way at the time have been completed or are wrapping up.