FeedBlitz incident

Slow mailings

Notice Resolved View vendor source →

FeedBlitz experienced a notice incident on October 11, 2022 affecting Email Marketing, lasting 7h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2022, 11:24 AM UTC
Resolved
Oct 11, 2022, 07:23 PM UTC
Duration
7h 58m
Detected by Pingoru
Oct 11, 2022, 11:24 AM UTC

Affected components

Email Marketing

Update timeline

  1. investigating Oct 11, 2022, 11:24 AM UTC

    We are currently investigating this issue.

  2. identified Oct 11, 2022, 01:30 PM UTC

    A slowdown in a core system overnight has created the slowdown. We're working to bring that back up to speed and deal with any backlog.

  3. monitoring Oct 11, 2022, 04:49 PM UTC

    Mailings have been caught up and the app is performing as expected.

  4. resolved Oct 11, 2022, 07:23 PM UTC

    Mailings are running normally and mitigations are put in place to reduce the effect of such slowdowns in the future.