FeedBlitz incident

Availability and performance issues

Minor Resolved View vendor source →

FeedBlitz experienced a minor incident on January 13, 2023 affecting Email Marketing and Management Portal, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 12:31 PM UTC
Resolved
Jan 13, 2023, 03:05 PM UTC
Duration
2h 34m
Detected by Pingoru
Jan 13, 2023, 12:31 PM UTC

Affected components

Email MarketingManagement Portal

Update timeline

  1. investigating Jan 13, 2023, 12:31 PM UTC

    Elements of FeedBlitz are currently unavailable; engineers are working to identify and address the problem.

  2. identified Jan 13, 2023, 12:58 PM UTC

    The issue has been identified. Outbound mailings will be delayed while measures are taken to address the issue.

  3. monitoring Jan 13, 2023, 02:37 PM UTC

    The issue has been addressed and queued mailings are now being sent out. We're tracking performance to ensure it stays at expected levels, and will resolve this incident when all are done.

  4. resolved Jan 13, 2023, 03:05 PM UTC

    The incident has been resolved and affected mailings completed