FeedBlitz experienced a critical incident on January 24, 2023 affecting Email Marketing and RSS feeds and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2023, 04:12 PM UTC
We are currently investigating this issue.
- investigating Jan 24, 2023, 04:37 PM UTC
Our principal data center is experiencing a very wide outage, affecting multiple clients and many of our servers. Once they recover we should be back up and running; however at the moment we are routing as much traffic as we can to a backup data center. This will take some time; we apologize for the interruption to your services.
- monitoring Jan 24, 2023, 04:54 PM UTC
Our data center has addressed their issues and the app is now coming back online. We are in the process of ensuring the system is correctly available, and then we will ensure that mailings that were in-process at the time are resumed / started
- resolved Jan 24, 2023, 05:31 PM UTC
Our data center is up and running; we apologize for the inconvenience caused. We are in the process of setting up additional redundant systems in other locations so that we are protected from data center-specific networking outages like this one.