FeedBlitz incident

App availability issues

Minor Resolved View vendor source →

FeedBlitz experienced a minor incident on February 1, 2024 affecting Email Marketing and RSS feeds and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 02:27 PM UTC
Resolved
Feb 01, 2024, 02:56 PM UTC
Duration
29m
Detected by Pingoru
Feb 01, 2024, 02:27 PM UTC

Affected components

Email MarketingRSS feedsManagement PortalForms and Landing Pages

Update timeline

  1. identified Feb 01, 2024, 02:27 PM UTC

    7A network issue in one of our data centers has affected app performance. It is being routed away from until the data center has the issue resolved. App performance should become normal shortly. In the event of a 500 timeout, refreshing the page in your browser will work.

  2. monitoring Feb 01, 2024, 02:32 PM UTC

    Performance is now back to expected levels, we are monitoring the data center's recovery efforts

  3. resolved Feb 01, 2024, 02:56 PM UTC

    Our workaround has been successful and the platform is performing as expected.