FeedBlitz incident

Delayed starts to scheduled mailings

Minor Resolved View vendor source →

FeedBlitz experienced a minor incident on May 8, 2024 affecting Email Marketing, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 02:18 AM UTC
Resolved
May 08, 2024, 05:20 AM UTC
Duration
3h 2m
Detected by Pingoru
May 08, 2024, 02:18 AM UTC

Affected components

Email Marketing

Update timeline

  1. investigating May 08, 2024, 02:18 AM UTC

    We are currently investigating this issue.

  2. identified May 08, 2024, 02:30 AM UTC

    Mailings are not in fact delayed! However reporting of subscribers mailed is incorrect. We are working on a solution-

  3. identified May 08, 2024, 02:37 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 08, 2024, 03:48 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 08, 2024, 04:29 AM UTC

    Scheduled mailings are now going out, and mailings scheduled from midnight US eastern are running as expected. We apologize for any inconvenience if your mailing's start was delayed. We are tracking the mailings to ensure that they all complete.

  6. resolved May 08, 2024, 05:20 AM UTC

    Last few delayed mailings are wrapping up now