FeedbackFruits incident

Network issues

Minor Resolved View vendor source →

FeedbackFruits experienced a minor incident on January 25, 2023 affecting API and API and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 08:37 AM UTC
Resolved
Jan 25, 2023, 11:45 AM UTC
Duration
3h 8m
Detected by Pingoru
Jan 25, 2023, 08:37 AM UTC

Affected components

APIAPIAPIMediaMediaMedia

Update timeline

  1. investigating Jan 25, 2023, 08:37 AM UTC

    We are seeing network issues in all regions, causing a portion of requests to fail. We are investigating the issue.

  2. investigating Jan 25, 2023, 08:41 AM UTC

    A networking issue at our vendor Microsoft Azure seems to be the cause of the issues. For more information, see https://status.azure.com/en-us/status.

  3. identified Jan 25, 2023, 09:33 AM UTC

    Microsoft has identified the network issue, and indicates that issues are appearing in waves of 30 minutes. We keep monitoring the situation while we wait for Microsoft to resolve the issue. For more information, see https://status.azure.com/en-us/status.

  4. monitoring Jan 25, 2023, 09:45 AM UTC

    Microsoft has identified the cause for the issue, and has applied a fix which should resolve it. We are indeed seeing less errors. We keep monitoring the situation while we wait for Microsoft to confirm the issue is resolved. For more information see https://status.azure.com.

  5. resolved Jan 25, 2023, 11:45 AM UTC

    This incident has been resolved.