FeedbackFruits incident

Intermittent authentication issues in Europe

Notice Resolved View vendor source →

FeedbackFruits experienced a notice incident on October 27, 2023, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2023, 12:30 PM UTC
Resolved
Oct 27, 2023, 03:50 PM UTC
Duration
3h 20m
Detected by Pingoru
Oct 27, 2023, 12:30 PM UTC

Update timeline

  1. resolved Oct 27, 2023, 02:54 PM UTC

    On Friday October 27th, between 13:30 and 16:50 CET, we observed intermittent authentication issues for users using our European data center. Users in Europe may have experienced errors when accessing FeedbackFruits. The issue was identified as a cache memory issue, and has been mitigated.