FeedbackFruits experienced a minor incident on September 23, 2024 affecting API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Sep 23, 2024, 04:15 PM UTC
We have identified an issue causing a delay with several functionalities for users in Europe. This includes progress calculation, automated feedback and auto-suggest functionality. We are working on a fix.
- monitoring Sep 23, 2024, 05:20 PM UTC
We have rolled out a fix that resolves the inefficiency causing the delays. We keep monitoring while functionality is restoring back to its normal capacity.
- resolved Sep 23, 2024, 07:20 PM UTC
This incident has been resolved.